About ILCC Center for Languages and Translation
We at ILCC Sharm work based in our wide experience in Sharm El Sheikh and related to the local environment as a major touristic destination in Egypt and as we are located in the market among our customers we have a deep understanding for our market and customer needs, and as languages is the communication and career improvement tool we provide all courses matching with that need and goals
Our teaching methodology are based in the following cores (talking, listening, reading and writing and conversations).
Our language courses are designed to develop the students’ participation. Our teaching methodology is based on the following cores; talking, listening, reading, writing and conversation. To this end, they are limited to 10 students per class. Workshops, seminars and numerous activities organized by the school, will allow you an enjoyable and relaxing access into the language you are interested in.
Reading and Writing
Material For: English courses for Hotels
be my guest is one of Cambridge university publications which English for hotels.
English courses for Hotels.
my guest is one of Cambridge university publications which English for hotels.
Course prerequisites: finishing English courses for beginners
First course:7 units
Second Course:8 units
Course for intermediate level aims mainly to teach contact staff how to communicate with customers by all communication means of understanding and speaking thus providing proper service to customers in a good way leading to better performance for hotel staff and customers-contact staff specially leading to improve their working performance. Some of the areas covered by courses:
- Front desk work.
- Restaurants and bars.
- Answering phone and collecting messages.
- Writing and replying e-mails.
- Dealing with customer complains.
- Explaining direction inside and outside hotel.
- Suggesting places can be visited in the close touristic spots